WiFi Alerts Not Functioning
Was WiFi Alerts purchased?
- Look in your email for instructions & WiFi Code
- Contact Customer Support with Order number & Serial number
View the CUBE Mobile Alerts Setup.
Cannot complete setup:
- If stuck on step #9
- Try a different device (tablet, computer, etc.)
- If stuck on step #10 (pop-up screen does not appear on your device)
- Then open any internet browser on your device and complete step #12.
- If stuck on step #15
- Make sure you know the exact name of your WiFi Network and Password.
- It works best if your home network shows up and you can tap on it.
- Stuck on step #20
- Do not be alarmed by COM1 error
Potential problems for not completing the connection:
- Wrong WiFi Network name.
- Wrong Password.
- The Cube is too far from the router.
- Move your Cube (temporarily) closer to the router.
- Trying to connect to a 5ghz network does not work since 5ghz is not supported.
- What is causing the long delay in the alerts?
- WiFi strength of signal.
- Text alert timing is at the control of the cell carrier’s email to text priority. Contact your cell phone service provider for additional help.
We will help as much as we can but we are not home network experts.
